Slotti processes withdrawals within 24–36 hours under normal circumstances, though some payment options take up to 5 banking days. The minimum you can withdraw is €20, and the daily cap is set at €10,000 across all methods. We run on two licences — one from the Curacao Gaming Control Board, another from the Estonian Tax and Customs Board — and both require identity verification once your cumulative withdrawals reach €2,000.
Banking at this operator
We accept bank transfers, VISA and MasterCard debit or credit cards, crypto currencies, and e-wallet transfers for both deposits and withdrawals. The minimum deposit is €20. Maximum deposit depends on the method you choose — there is no single ceiling published across the board.
Payment options work both ways here. Crypto and e-wallets clear the fastest; cards and bank transfers take longer on the way out. Which route you fund your account with is the same route we use to pay you back, so the deposit method sets the withdrawal speed.
Cashing out — the request and what follows
Requesting a payout takes four steps, all from the cashier:
- Select the withdrawal option and pick the same method you deposited with.
- Enter the amount — minimum €20, maximum €10,000 per day.
- Confirm the request. It moves to pending while we process it.
- If this is your first withdrawal or you have reached €2,000 in total payouts, upload the documents we ask for. Nothing clears until verification is complete.
Once approved, the money leaves our side within the processing window. How long it takes to reach your account after that depends on the payment provider and whether the request lands on a weekend.
Processing times — what the wait depends on
We aim to review every withdrawal request as soon as possible. Some payment options clear within hours; others take up to 5 banking days. The operator does not publish a breakdown by method, so the stated window is the realistic one to plan around.
Pending time is part of the total. A request sits in pending while we review it, and verification — when required — extends that window. First withdrawals take longer than later ones for this reason alone.
Weekends and bank holidays add another day or two when the route involves a card or a bank transfer. Crypto and e-wallets move faster because they bypass the banking system entirely, but even those wait for our internal review before they leave.
Limits and charges
| Condition | Amount |
|---|---|
| Minimum withdrawal | €20 |
| Maximum withdrawal per day | €10,000 |
| Minimum deposit | €20 |
| Dormant account fee | €10 per month after 12 months of inactivity |
We reserve the right to charge a service fee on withdrawals, though the exact amount is not specified. If you withdraw before wagering your deposit at least once, we may charge transaction processing costs for both the deposit and the withdrawal. That rule exists to prevent misuse of the banking system; it is not a hidden fee on normal play.
A refund can only be considered within the first 24 hours after a transaction, and only if the funds have not been used. After that window closes, the transaction is final.
The documents you will be asked for
Verification happens when your cumulative withdrawals reach €2,000. We aim to review the documents within 48 hours of receiving them. What we ask for depends on the payment method you used:
- Identity: passport, national ID card, driving licence or birth certificate.
- Address: utility bill or bank statement less than 3 months old, in some cases less than 6 months.
- Payment proof: for cards, an image showing the first and last four digits, your name and the expiry date. For e-wallets, a screenshot showing the account holder's name and email address. For bank transfers, a recent statement.
The threshold is cumulative, not per withdrawal. Once you cross €2,000 in total payouts, the documents become mandatory before any further request clears.
When a payout is late or refused
The usual reasons are incomplete verification, a deposit not yet wagered, or a request above the daily limit. If a withdrawal does not arrive within the stated window, our support team is the only place that can trace it. Have your transaction date, the amount and the method ready when you write in — [email protected] handles account questions, and the faster we can match the request, the faster we can act on it.
A refusal happens when the documents do not match the account details, when the payment method belongs to someone else, or when the wagering condition is not met. We cannot approve a payout to a third party, and we cannot bypass verification once it is triggered.
Responsible play
Set deposit, betting and loss limits for one day, one week or one month through your account settings. Self-exclusion is available for a limited period or indefinitely. Any change to a limit you have already set requires a 48-hour cooling-off period before it takes effect. For free, confidential support with gambling, visit BeGambleAware or call the National Gambling Helpline on 0808 8020 133, available around the clock.
Access to this site is restricted to persons aged 18 and over (18+). If gambling ever stops feeling like entertainment, help is available at BeGambleAware.org.